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QSSI Announces the Appointment of Karlton L. Kim, PMP® as Vice President of Program Delivery

Founded in 1997, Quality Software Services, Inc. (QSSI) is an established CMMI® Level 3 organization with a proven track record delivering a broad range of solutions with particular expertise in Security & Privacy, Software Engineering, and Health IT. Bringing together more than 400 of the most talented personnel in the industry, QSSI collaborates with both the public sector and private sector to maximize performance and create sustainable value for our customers.
QSSI was established on a set of guiding principles that include ethics, teamwork, and innovation. We establish long-term relationships based on mutual trust, respect, perseverance, and continuous communication with our customers. We expect our associates, at every level, to conduct themselves with honesty and integrity.
The QSSI management team represents several decades of IT experience serving both public and private clients.
Mr. Singh is the Founder and Chairman of QSSI. He has over 20 years of technical and management experience in the IT industry and is responsible for setting the vision and long term strategy for the company.
Through hard work and dedication, Mr. Singh has led QSSI to provide the highest level of service to its clients. His relentless pursuit of customer satisfaction serves as an inspiration to the entire firm.
Under Mr. Singh’s leadership QSSI has grown from its roots as a staffing organization to an established, multi-year project-based enterprise engaged in the design, development, and implementation of information systems and services at the Federal, State, and Private sectors.
After serving in an advisory capacity to QSSI for a number of years, Mr. Bakshi joined QSSI in 2005 as President & CEO. Mr. Bakshi is an inventor or co-inventor of eleven U.S. patents and author of several IEEE conference publications.
Prior to QSSI, Mr. Bakshi was Vice President and General Manager at BNX Systems (acquired by Citigroup) where he was responsible for sales, marketing, and development of Identity Management Solutions for worldwide markets. Mr. Bakshi also served as the Program Executive for one of the world's largest biometric technology deployments at a Fortune 10 Bank and played leadership roles in the pursuit of large biometric programs for the public sector. Previously, Mr. Bakshi held management and technical positions in the software organizations at Intel Corporation, Xerox PARC and Northern Telecom.
Mr. Bakshi has an M.B.A. from the Wharton School of the University of Pennsylvania, an M.S. in Computer Science from Texas A&M University and a B.S. in Computer Science and Engineering from the Delhi Institute of Technology.
Mr. Malhotra has been an Investor in QSSI since 2001 and joined the company in 2005 as the Chief Financial Officer. In October 2008, he also assumed the responsibilities of Chief Operating Officer.
Prior to joining QSSI, Mr. Malhotra was an Angel Investor and Advisor to a number of start-ups in the Washington area and spent several years on Wall Street. Most recently, he was Managing Director of Enterprise Software at SG Cowen Securities and Executive Director of Internet and Business Services at CIBC Oppenheimer. He also spent several years at Legg Mason Wood Walker and helped Legg Mason launch its Reston, VA Investment Banking Office. During his tenure on Wall Street, Mr. Malhotra supported companies in raising over $1B of new capital.
Mr. Malhotra has an M.B.A. from Georgetown University and a B.B.A. in Finance from The George Washington University.
Mr. Alex Cina joined QSSI in September 1999 as a partner and Executive Vice President for Business Development. As a member of the executive management and business development, Mr. Cina has played a key role in building QSSI into an established full service Information Technology (IT) firm. Mr. Cina leads capture management for the company's marketing and sales organization. He has over 28 years of experience in business development and managing large Government IT contracts at the U.S. Department of Housing and Urban Development, U.S. Department of Transportation, U.S. Department of Education, U.S. Department of Homeland Security, U.S. Department of Treasury, U.S. Department of Labor, Federal Communications Commission, and other Government agencies.
Prior to QSSI, Mr. Cina was Chief Executive Officer of Delta Micro Systems (DMS), Director of Business Development and New Technologies at Tracor (BAE) and Director & Program Manager for IT contracts at Orkand Corporation. He also has over 14 years of teaching experience as adjunct faculty in the Computer Science Department of Strayer University, USDA Graduate School, and Montgomery College.
Mr. Cina received his M.S. degree in Computer Science from The George Washington University in 1982.
Mr. Mark Labus serves as an Executive Vice President on QSSI's Business Development team. Mr. Labus is responsible for Strategic and Tactical Planning and Capture Management in the Federal Healthcare IT market. A key member of QSSI's Executive team, Mr. Labus has over 20 years of experience in Federal business development, a proven Federal record of success, a broad technical background, and accomplished leadership skills.
Most recently, he served as Regional Sales Manager for Akamai Technologies, leading channel and partner marketing efforts. Prior to that, Mr. Labus served as Vice President of Business Development for Z-Tech, where he was instrumental in their growth into Washington Technology's #2 "Fast Fifty" ranking. He has had similar success in leading business development efforts at Vistronix and United Communications Systems, both small disadvantaged businesses that focused on the Federal Civilian market. Previously, Mr. Labus had a successful 15 year career at IBM, the last six years as a Federal Sales Manager for the Department of Health and Human Services (HHS).
Mr. Labus holds a B.S. in Business Administration from Purdue University.
Michael Finkel serves as QSSI's Senior Vice President of Program Delivery. Mr. Finkel is responsible for management and oversight of QSSI's Program Delivery Organization. He defines solutions and processes with relation to program delivery to ensure successful and efficient project implementations. He is responsible for the oversight of the project managers and QSSI staff, as well as providing executive leadership during the planning and delivery of critical Government IT projects.
Mr. Finkel has almost 15 years of experience in IT, with the last six years concentrated in Healthcare IT. Most recently, he served as a Director in CGI Federal's Public Sector Health Organization leading mission critical Government Healthcare IT initiatives. In that role he successfully managed the delivery of various Government programs as well as a new business capture activities. Prior to that, he served in a Senior Management role at Computer Sciences Corporation leading the efforts to implement key components of the Medicare Advantage and Prescription Drug (MARx) system which was part of the Medicare Modernization Act. Mr. Finkel was recognized for his efforts on this program with a "Certificate of Appreciation for work done on the Integrated Enrollment and Payment System" presented to him by the Centers for Medicare and Medicaid Services.
Mr. Finkel serves as the Co-Chair of the CMS ESD Tools Evaluation Group. The group works with key CMS management and stakeholders to evaluate and recommend tools for use by the Centers for Medicare and Medicaid Services. He also serves as a member of the QSSI Health IT Council. The Council is responsible for strategic decision making, planning, and implementation of new Healthcare IT initiatives.
Mr. Kovilvenni Ramaswamy (Ram), CISSP joined QSSI in 2006 as the Chief Technology Officer. Mr. Ramaswamy is responsible for setting the technology vision for QSSI, coordinating QSSI's technology solution offerings, as well as establishing QSSI as a thought leader in its core competencies of Software Engineering, Critical IT Infrastructure and Business Integrated Services.
Mr. Ramaswamy brings over 20 years of broad Software Engineering leadership to QSSI, with design and development expertise across multiple technology platforms. He has extensive experience in leading large scale IT solution development for identity management, biometrics, PIV, enterprise and B2B authentication and authorization management, document management and computer security. He has extensive domain knowledge of IT standards used across the Government and Commerical Sector and has been at the forefront of developing solutions for HSPD-12. Prior to QSSI, Mr. Ramaswamy served as Chief Technology Architect for BNX Systems (acquired by Citigroup) a leading solutions provider for Identity Management Solutions. Before BNX he was Product Architect for Anstec's Document Management product and has also held various Software Engineering positions at FrontOffice Technologies, SRA Systems, Aparajitha Technologies and CMC Limited.
Mr. Ramaswamy holds a Bachelors Degree in Engineering from Regional Engineering College in India.
Dr. Yuri Radams joined QSSI in March 2009 as Vice President of Technology and in October 2010 he was appointed the QSSI Chief Information Officer (CIO). In this role, he is responsible for leading QSSI's Technology Centers of Excellence and supporting QSSI business development and program delivery organizations in various capacities. He is an active member of the QSSI Health IT Council, and the Centers for Medicare & Medicaid Services (CMS) ESD Tools Evaluation Group.
Dr. Radams brings 18 years of extensive program, project, information technology and information systems management experience, as well as a strong expertise in strategic planning, business development, capture management, and systems integration. Most recently Dr. Radams served as the Chief Technology Officer at the CGI Public Sector Health Organization and as the Chairman of the CGI Federal Technical Review Panel. Prior to CGI, he served as a Program Manager at Northrop Grumman Corporation where he was heavily involved in the strategic planning, program delivery, and business management activities. He received achievement awards for work on the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 at CMS. Throughout his career Dr. Radams supported several well-known organizations, such as CareFirst Blue Cross Blue Shield, T.Rowe Price Associates, Fair Isaac Corporation, Baltimore County Government, Monumental General Life Insurance Company, Zurich Corporation, and Matsushita Electric Corporation of America.
Dr. Radams has a Project Management Professional Certification (PMP), a PhD in Business Administration with concentration in the Information Systems Management from Frederick Taylor University, a MBA with specialization in the Computer Systems Management from the same institution, and BS in Applied Mathematics and Informatics from the Russian State University of Oil and Gas.
Karen Rosenbauer was named Vice President of Marketing in February 2011. In this role, Ms. Rosenbauer is responsible for QSSI's global marketing and communications strategy, including brand management, public relations, events, industry trends and analysis, advertising and the infusion of QSSI's vision throughout associated growth initiatives.
Previously, Ms. Rosenbauer served as Vice President of Proposal Development. Under her leadership in Proposal Development, QSSI has continued to be progressively successful winning multiple awards throughout the Federal Government and commercial arenas. She brings an extensive background in in information technology, program management, process development, and communications, along with her broad knowledge of QSSI services and solutions.
Ms. Rosenbauer joined QSSI in 2007 and has over 10 years of experience in research, management and strategic development. Ms. Rosenbauer has a Project Management Professional Certification (PMP).
As a Vice President of Program Support Organization at QSSI, Mr. Charles Lall provides personnel, technical, and financial oversight of multi-task/multi-vendor programs, schedule management, problem/risk management, security compliance, quality oversight, and program communications. Mr. Lall has 37 years of experience in the Information Technology (IT) arena, including 27 years in the healthcare industry and 26 years in senior IT management positions. He has extensive expertise as a Program/Project Director/Manager, leading several large complex programs. He has performed these roles for multiple Healthcare IT Practices at QSSI, Northrop Grumman, and BlueCross BlueShield of Maryland (BCBSM). In 2006, Mr. Lall was nominated for Northrop Grumman President's award for his contributions in the area of Leadership.
Mr. Lall has a Project Management Professional (PMP) Certification issued by the Project Management Institute, and holds a B.S. in Data Processing from the University of Baltimore as well as B.S. degrees in the fields of Mathematics, Physics, and Chemistry from the University of Delhi, India.
Sara Lawrence joined the company in 2008 as Controller. In March of 2010, she assumed the responsibilities of Vice President of Finance. In this role, she manages accounting, contracts, human resources, and supports the Chief Financial Officer in extending QSSI’s fiscal viability and innovation with Federal Government and commercial sectors.
Previously as QSSI's Controller, Ms. Lawrence was instrumental in improving the cross functionality of QSSI's business, technical, and program delivery divisions further sustaining the high level of financial integrity and transparency that QSSI is known for. Leveraging her 28+ years of increasing experience and a proven track record of success, she continues to drive QSSI to meet and exceed its financial goals.
Prior to joining QSSI, Ms. Lawrence led several organizations such as Anstec Technologies, Securities Technologies Group, and KPMG Peat Marwick in Management and Controller roles.
Ms. Lawrence holds a B.S. in Business Administration from Old Dominion University and is a Certified Public Accountant.
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